Plus, you could save on money month after month as you won’t be paying out for telecommunications fees. And you could use your saved funds to invest in additional customer connectivity areas, such as email, live chat, video, and text. This means you won’t just be cutting costs with VoIP – you’ll also be increasing productivity with the best phone system around. But how do you find the right VoIP provider?
There are two routes to consider when looking for a provider for VoIP phone services for small businesses. The first is to choose the most cost-effective routes. This may mean choosing the cheapest option available in the market, or it may mean choosing one that serves multiple needs, such as connecting a traditional landline to VoIP calling plans, or providing IT support for small business clients that need this option. Whichever of these is the case, however, small businesses have to be wary about being swayed by big promises – it’s important to stick to solid providers that will stick to their promises.
The second way to find out about the best VoIP phone services for small businesses is to go straight to the source: traditional telephone carriers (landlines and mobile phones). What you get with an integrated access VoIP software and VoIP phone services is a set of features that complement each other, rather than serving as substitutes for one another. For instance, with integrated access voip software, businesses can take advantage of both VoIP software features and traditional telephone features for greater ease of use and affordability. This way, businesses will only need one piece of equipment to get started, rather than two or three.
Another way to compare VoIP services is to get an idea of their price.
Naturally, this depends on which service provider you choose. For instance, some VoIP providers offer free equipment but often charge a price that is much higher than regular telephone rates. The same goes for long-distance and international calling – some VoIP providers are willing to cut you off if your call volume is high enough, while others don’t mind if you call a few numbers overseas or to a number outside their service area. You should also check if the VoIP provider has any limits on the number of free calls you can make each month. Otherwise, you might find yourself constantly overpaying for long distance or international calling.
Most VoIP providers today offer integrated access VoIP services for businesses, even if they aren’t yet offering hosted IP PBX services. Businesses can take advantage of features like call recording, auto attendant, call distribution, call forwarding, call waiting, call rejection, conference calling, and VoIP call conferencing among other features. If you decide to go with a VoIP phone company that offers integrated access VoIP services, it’s important to determine how many lines you will need and whether you will be charged for any additional lines. Businesses that have multiple locations will need to purchase multiple lines. Then they can purchase a hosted IP PBX system for handling all their calls.
Many companies that offer hosted IP PBX systems also offer a variety of excellent call quality options. For example, an IP phone provider may include excellent call quality options like an audio codec that enables people to speak in clear detail no matter where they are. The code also provides excellent call quality regardless of where the call originated – even if the user is on the move. Many VoIP users that use the audio codec don’t even notice it’s there at all. The same is true for video codecs that enable people to send and receive streaming video.
Businesses can also take advantage of some great business features available with some VoIP services. Some companies offer call recording so that a business owner can monitor who is dialing into their system. Business owners can also manage their voice mail and even have access to video-conferencing capabilities – which are especially useful for larger businesses that aren’t always able to find time to meet with their clients or face potential clients face to face. Many VoIP services also offer conference calling features that allow people to connect to the company phone using their computers, phones, tablets, phones of work, or smart phones.
Overall, users report that the overall experience of VoIP is very good.
- The ability to connect anywhere and to make and receive quality calls while on the go is great. However, users report that certain aspects of VoIP are limiting.
- Specifically, users report that some features such as voicemail transcription and conference calling aren’t nearly as useful as they could, or should be.
- With that being said, there are plenty of VoIP providers to choose from so it may be worthwhile to try out a few different options until you find one that works best for you.