VoIP, or Voice over Internet Protocol, is now one of the most affordable and yet highly effective means of providing your business with an effective and efficient phone line. If your company uses VoIP regularly then you may want to consider all of the benefits that come from a hosted PBX program. A PBX, which is also known as a virtual telephone exchange, will usually come with the standard VoIP service, along with some other highly useful call management features. In some cases, you may even be able to completely bypass the call center and go directly to voicemail if you wish.
Some businesses have never switched over to a virtual phone system, while others have made the change time again. But regardless of why your business has switched, it’s important to recognize that there are several advantages to hosted pbx services. One of these is that your business can take advantage of features that are not available to your current staff. In other words, you can eliminate the need for a phone operator entirely.
A VoIP phone service is also able to provide your customers with a much more cost-efficient telephone network.
For example, you can use any Internet service, whether it is broadband or another type and skip the usage of cell phones. This means you can dramatically reduce your long distance fees. Another way in which VoIP can help your business is that it can route telephone calls through the use of a private telephone network instead of using the public internet protocol. This is particularly beneficial to businesses whose main clients are international customers.
One of the primary reasons that many companies are turning to VOIP phone systems is the fact that they are much less expensive than their traditional counterparts. For example, a basic VOIP system with four lines can cost as little as $20 per month. Compare that to the high cost of maintaining a traditional phone system, such as those used by traditional banks and other financial institutions. Another reason that many companies are choosing VOIP over the traditional methods is because of the flexibility that is offered by this newer technology. For example, a business that has several locations can use a hosted system and each location will be able to receive and make phone calls without having to own each and every office in the area. In addition, with most VOIP providers, you can even outfit your employees with disposable mobile phones to make inbound and outbound calls to the entire company at an extremely low cost.
Perhaps the single biggest reason that so many companies are making the switch to VOIP is the incredible amount of money that is saved on long-distance and domestic phone calls. Although VoIP providers offer rates for long distance calls that are significantly less than those charged by landline operators, the real savings comes from the customer service provided. As compared to traditional landline phone service, voice quality on VOIP phone services is much better and actually far superior to that of a landline. Even when making a local telephone call, you can usually expect excellent voice quality due to the fact that most VOIP phone service providers use the same transmission methods as traditional telephones. This means that regardless of where you are in the world, if your VOIP provider can successfully connect to the Internet, it will be able to make phone calls.
For business and other organizations that travel a lot, this is especially important. There is no need to purchase multiple sets of phone lines just for inbound and outbound calls. The VOIP phone service providers have developed systems that allow even small offices to make international telephone calls for very little expense. For example, many businesses that are located in developing countries throughout the world have long distances to make inbound and outbound calls, but they cannot afford to have their own internal network or separate line installed. In these cases, a voip service provider allows a company to make low cost local calls to anywhere in the world, whenever it needs to make a call.
Many VOIP service providers to offer IP based services.
These IP based services are called SIP trunks. A SIP trunk is a gateway that allows voice traffic between IP based service providers and traditional telephony equipment. The VOIP services are based on standard information technologies such as GSM cell phones, GPRS equipment and PCMCI cards. An IP based system can handle voice traffic from any device that is hooked up to the Internet. SIP trunks allow for flexible communication solutions.
- If you want to find a way to save on telephone expenses while still receiving high quality service, then consider IP based voice communications services.
- Business VOIP systems offer many advantages over traditional telecommunications systems and are quite popular among small to mid size businesses.
- For large businesses, however, a VOIP Phone system may be more appropriate.
- Some businesses have already moved full-featured into virtual PBX services, but there are many businesses that still need some basic features and options and would prefer a private branch exchange (PBX).